When you placed your order, you will have received an order confirmation email which tells you the expected delivery date. If you have specific questions about your order, please quote your order number and contact us at cellaed@hibernianhealth.com
Changing your address, payment or other personal details registered with us is easy. Simply contact us via email cellaed@hibernianhealth.com.
You do not need to connect your CellAED® to a network. Network connection is not required for your product to function as a life saving medical device. If cellular coverage is available, your CellAED® will automatically connect to the network for regular device status updates as part of the CellAED for life™ membership, as well as the uploading of data recorded anonymously during emergency use.
If, for whatever reason, you need to cancel your order, no problem – your payment is fully refundable. You can contact us via cellaed@hibernianhealth.com
No. Your CellAED® comes with a non-rechargeable battery and will arrive pre-charged.
Your CellAED® will have a product expiry of 2-years. You can find the expiry date printed on the back of your CellAED® protective case.
No. CellAED® is a fully integrated product designed to work without needing to worry about replacing parts like battery or gel pads.
